Delivery & Return Policy

Delivery & Return Policy


At ToSaver.com, we're committed to providing you with a seamless and hassle-free delivery experience. Here's everything you need to know about our delivery process:


Free Shipping:

  • We're excited to offer free shipping on all our products. For smaller items, we provide either free standard shipping or express delivery, while larger items are shipped for free via sea freight (To the port of destination).


Additional Shipping Fees:

  • In some cases, larger items may require additional shipping fees if you opt for expedited delivery or air freight. The specific shipping costs can be found during the checkout process under the shipping options.


Transportation Damage:

  • If your items arrive with visible shipping damage, please report it to the delivery personnel immediately and get in touch with us at [email protected]. Failing to report damages won't affect your legal claims and warranty rights, but it helps us file claims with carriers or shipping insurance providers.


Customs Duties:

  • Please be aware that customers may be required to pay customs duties imposed by their country's customs regulations. These duties are not included in the product price or shipping cost and are the responsibility of the recipient.


Shipping Policy:

  • Typically, we aim to ship your order within 1-2 business days after receiving payment. You'll receive a tracking number once your order is on its way. Please note that payments made using advance payment methods might experience slight delays due to processing times, but we'll notify you as soon as payment is received.


Returns and Exchange Policy:

  • We value your satisfaction. If you're not happy with your purchase, here's our policy:
    • (1)Accepted returns within 30 days after delivery.
    • (2)Items must be unused and in their original packaging.
    • (3)Customers are responsible for return shipping costs.
    • (4)Refunds are processed within 3-5 business days after receiving the returned items.
    • (5)Defective or incorrect items can be exchanged.


We're dedicated to ensuring that your shopping experience with ToSaver is not only exciting but also reliable and customer-centric. Should you have any questions or need assistance, don't hesitate to reach out to us.